Uninstalling the Windows printer driver

  • To perform this procedure, you will have to login to the PC as a user with administrator privileges.
  • Restart the PC before uninstalling the printer driver.


  1. Open the "Devices and Printers".

  2. Right-click on the icon of the printer to be deleted, and select [Remove device].
  3. When a confirmation message is displayed, click [Yes].

    • If a message indicating that the device is being used is displayed, restart the PC and repeat Steps 1 and 2.
  4. Select one of the icons in [Printers], and click [Print server properties] in the menu bar.
  5. Select the [Drivers] tab.
  6. Click [Change Driver Settings] if displayed.
  7. Select the driver to be deleted, and click [Remove].
  8. When a message asking whether to delete the printer driver only or the printer driver and package from the system, select [Remove driver and driver package], and click [OK].
  9. When a confirmation message is displayed, click [Yes].
  10. When the [Remove Driver Package] screen is displayed, click [Delete] - [OK].

    • If deletion is rejected, restart the PC and repeat Steps 4 to 10.
  11. Click [Close] in the [Print Server Properties] screen.
  12. Restart the PC.