For the error code 381

  1. Remove the jammed paper from the output exit.

  2. Pull the front cover open lever (blue) to open the front cover.

  3. Pull the L2 lever and lift the output tray until it reaches the stop position.

  4. Remove the paper on the belt unit if any.

    Doing so may cause burns.

    Do not touch the fuser unit because it is hot.

    • Because image drums (green parts) can easily get damaged, handle with adequate care.
    • Do not expose the image drum to direct sunlight or strong light (About 1,500 lux or above). Do not leave it uncovered for more than 5 minutes even under room lighting.

  5. Close the output tray, and push both sides down from top.

  6. Close the front cover firmly with both hands.