For the error code 638

First, check all the trays and remove the remaining paper. Then, remove the remaining paper inside the machine.

This section explains how to remove the paper from Tray 2 as an example.

1. Pull out the paper cassette.

   

2. Remove the remaining paper.

   

3. Return the paper cassette to this machine.

   

4. For all trays, repeat Steps 1 - 3 to remove the remaining paper.

5. Pull the front cover open lever (blue) to open the front cover.

   

6. Pull out the jammed paper slowly if any.

   

7. Pull the L2 lever and lift the output tray until it reaches the stop position.
   

   

8. Remove the paper left on the belt unit if any.

   	Doing so may cause burns.
   Do not touch the fuser unit because it is hot.

   

   • Because image drums (green parts) can easily get damaged, handle with adequate care.
   • Do not expose the image drum to direct sunlight or strong light (About 1,500 lux or above). Do not leave it uncovered for more than 5 minutes even under room lighting.

   

9. Lift the belt unit up by holding its handle.

   

10. Remove the paper left under the belt unit if any.

    

11. Reset the belt unit.

    

12. Close the output tray, and push both sides down from top.

    

13. Lift the left and right handles of the fuser unit at the back of the output tray until a noise is heard, and then release the lock.

    

    • The fuser unit cannot be removed unless its handle is raised vertically.

    

14. Holding both the left and right handles of the fuser unit, remove the fuser unit from this machine.

    	Doing so may cause burns.
    When the fuser unit is hot, wait until it cools down before any operation.

    

    • Do not expose this machine with the fuser unit removed to direct sunlight or strong light (About 1,500 lux or above). Do not leave it uncovered for more than 5 minutes even under room lighting.

    

15. Remove the paper left in the machine if any.

16. If paper is jammed in the fuser unit, with the warning label of the fuser unit facing you, slowly pull out the remaining paper towards you.

    	Doing so may cause burns.
    When the fuser unit is hot, wait until it cools down before any operation.

    

    • Do not pull out in the reverse direction.

    

17. With the warning label of the fuser unit facing you, hold both the left and right handles.

    

18. Place the fuser unit in this machine, tilt its left and right handles inward, and lock the fuser unit.

    

    • Make sure that the fuser unit does not float from the top of the output tray. If floating, the fuser unit will not be recognized so that it is not possible to start printing.

    

19. Close the front cover firmly with both hands.