Troubleshooting for printing results
This section describes troubles with printing results.
Click the corresponding symptom to see the solution.
- Please check the following explanation and "Frequently Asked Questions (FAQs)" on your smartphone app or the website.
- If the problem persists, contact your dealer.
List of troubles with printing results
White streaks appear in the vertical direction
Printing is faint in the vertical direction
Condensation occurs on printed paper
Streaks appear in the vertical direction
Dots and horizontal streaks appear in the paper feeding direction periodically
When envelopes or coated paper is printed, the whole area is thinly stained
The entire paper is printed in black
The color of images does not come as expected
An afterimage printed on the front edge of the paper is printed