Troubleshooting for IPP Everywhere
- It may take two or three minutes for this machine to join a network after it is turned on. Make sure that the machine is connected to the network before attempting to print.
- For Linux or Chromebook, please update the software to the latest version before printing.
"Printer not found" is displayed on Linux or Chromebook
Cause | Solution | Reference |
|---|---|---|
| Is the power supply of this machine turned on? | Turn on the power supply of this machine. | |
| Is the machine connected to the same network as the Linux or Chromebook device? | Check if this machine is displayed on the print screen of Linux or Chromebook. | - |
| Is the latest firmware installed? | Check that the firmware of this machine or the software of Linux or Chromebook is of the latest versions. | - |
| Is there any paper? | Check that the out-of-paper message is not displayed. | |
| Is there any toner? | Check that the out-of-toner message is not displayed. | |
| Is IPP Everywhere set to [Enable]? | Check the status of [Network Setup] - [IPP Everywhere] from the web page of this machine. If [Disable] is displayed, IPP Everywhere is not available. | |
| Is any error displayed? | Check the error message. | |
| If you are using Linux, is the CUPS service set to [Enable]? | Check the status of the CUPS service installed on Linux. | - |
| If you are using Chromebook, are this machine and your Chromebook connected to the Internet? | Check that this machine and your Chromebook are both connected to the Internet. | Visit Chromebook's official website for details. |
