Cleaning the paper feed roller (Tray1/2/3/4)

If paper jams occur frequently, clean the paper feed roller. Clean the separation roller of the paper cassette and the paper feed roller inside this machine.

  • If paper jams persist even after the paper feed roller is cleaned, it is recommended to replace the paper feed roller.


This section takes for example the procedure of cleaning the paper feed roller of Tray1. Clean the paper feed roller of Tray 2/3/4 by following the same procedure.


  1. Pull out the paper cassette by holding its handle until it stops, raise the paper cassette a little by holding its both sides, and take it out.

  2. Wipe the paper feed roller with a cloth slightly moistened with water while rotating the white gear inside this machine to the far side. Wipe the paper feed roller with a blue gear as well.

  3. Remove the paper from the paper cassette.

  4. Press the recess of the separation roller on the paper cassette, and wipe it with a cloth slightly moistened with water while rotating the separation roller.

  5. Load paper in the paper cassette.

  6. Insert the paper cassette into the main unit from slightly above and install it back to its original position.

    • If you return the paper cassette to the main unit by force, the paper stopper may shift.