OKI’s Managed Print Services Provide Peace of Mind at Oak Furniture Land
To maintain its leading market status, Oak Furniture Land is always seeking ways to get the best possible quality product or service at the most competitive price. Yet, when it first began working with IT reseller AMC computer supplies it had a combination of Xerox and Ricoh printers, involving a mish-mash of contracts and consumables. It needed devices in its stores and back offices for printing receipts, finance documents, point-of-sale (PoS) materials and other paperwork. It also needed to be able to scan documents such as finance agreements and file and manage them centrally. Yet, there was little room for multiple machines. Finally, Oak Furniture Land wanted to make the maintenance and repair of printers, together with the replenishment of consumables the responsibility of the vendor and reseller. Oak Furniture Land had already looked at the Managed Print Service concept and decided that this would be its best solution. Each showroom now has an OKI ES7470 smart MFP that deals with the main bulk of work with small mono B412s as a backup. The ES7470 provides seamless integration with existing systems using OKI’s sXP smart extendable platform to offer secure document management and output. Combining print, copy, scan and fax in one device means a reduced footprint. As part of the MPS deal, everything is under the one straightforward contract; consumable ordering and replacement is automated – as is maintenance.
“Paul Harland of AMC gave us a selection of different makes of printer to consider and the OKI device was obviously the sturdiest. Now Oak Furniture Land’s printers are gradually being replaced by OKI models on an ongoing basis” – James Billet, IT Manager, Oak Furniture Land
Download the full case study to find out how OKI was able to meet Oak Furniture Land’s unique requirements thanks to its Managed Print Services solution.