Support

OKI Product Warranty Information


OKI printers are manufactured to the highest standards of quality and technology, nevertheless to ensure that your purchase is protected, simply register your product within 30 days of purchase or installation, to activate the warranty.


The Standard Warranty applies for a period of ONE year, starting from the date of installation (mainly applicable to corporate customers), or from the date that the product was registered online. If no online registration is done, then the warranty period will apply from the date of purchase, as stated in the purchase receipt or invoice (physical proof will be required).


Occasionally, customers may also enjoy a special offer of an extended 3-year warranty from OKI on selected printers and MFPs – at no extra cost*. If the product qualifies for the 3-year warranty, you must register your product within 30 days of purchase. If no registration is done, then the standard warranty period of ONE year applies. 


Depending on the product and type of warranty offered, the repair basis may be offered as on-site (customer's location), return-to-base (specified repair centre), or a combination of both.

*Free extended warranty offer is available in selected countries only. Please check with your local dealer or contact OKI to check if your printer or MFP qualifies for the extended 3-year warranty, and for the full terms and conditions.

Warranty - General Terms and Conditions

An OKI device can only ever be as good as the consumables you use: toner (or ribbon), image drum, belt and fuser. Only OKI original consumables ensure the optimum performance of the product; with high quality printout, intense colours, a brilliant finish, plus they prevent damage to the device.


OKI’s warranty is valid provided only genuine OKI consumables and spare parts are used throughout the warranty period. The OKI product must also be purchased from an authorised OKI partner. Other warranty terms and conditions apply, you may refer to the local Terms and Conditions by the respective countries below:

Singapore Warranty (OKI Terms and Conditions) >

Hong Kong Warranty (OKI Terms and Conditions) >

Malaysia Warranty (OKI Terms and Conditions) >

Oki Data (S) Pte. Ltd.

facebook oki southeast asia linkedin oki southeast asia

©1999-2020. Oki Data (S) Pte. Ltd. All rights reserved.