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LABORAL Kutxa


LABORAL Kutxa teams with OKI to improve processes and better serve customers

LABORAL Kutxa represents a different approach to banking, based on cooperation and commitment to society. The bank had several challenges with regards to document management, most of which are specific to the financial services industry. For one, multiple branches with a desktop scanner and a local printer for virtually every desk made maintenance both difficult and demanding. Furthermore, it was difficult for the bank to accurately measure print expenses at each branch, and the branches themselves struggled to take control of their own usage, and the associated maintenance costs. To help address their need for greater control over their print costs, OKI’s Smart Solutions were deployed at the bank’s Mondragón headquarters. Next came the installation of 220 OKI A4 smart MFPs at 368 branches, serving 2,200 users.The new MFPs were easy to install and set up ‘out of the box’. They also ensured simpler maintenance for HQ and hassle-free printing in branches.
 
“LABORAL Kutxa represents a different approach to banking, based on cooperation and commitment to our society. Our main goal is our customers’ satisfaction and OKI is helping us on a responsible model.”Joseba Maruri, IT Director, LABORAL Kutxa
 
Download the full case study to find out how OKI’s new solution makes it easy to digitise documents and to automate manual processes.

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