Advance Module Replacement Request


Please complete this form to request the replacement of faulty parts or consumables.

If we do not have the required parts/consumables available we will advise you.

Please note OKI may notify you if the additional information listed below as points 1 & 2 is required to process your Advance Module Replacement request:

  1. Configuration Report/Menu Map, CMYK test, Engine test and or an Error log report.
  2. Image Example for a print Quality Problem

RETURNING YOUR FAULTY PART(S)

Once you have submitted your request, please follow the instructions on the confirmation email to return the faulty part(s).

*indicates a required field

YOUR CONTACT DETAILS

END USER CUSTOMER DETAILS

DELIVERY ADDRESS

REPLACEMENT PARTS REQUIRED

Replacement Part 1

Replacement Part 2

Replacement Part 3

Replacement Part 4

Replacement Part 5

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