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OKI Statement on the Coronavirus (COVID-19)


<Statement Date: 23 March 2020>

In view of the circumstances caused by the Coronavirus (COVID-19) in many countries, we have taken proactive actions across our business to protect our employees, customers and business partners. Whilst these actions create challenges in our day-to-day business, our team in Southeast Asia is committed to delivering products, services and customer support to the best of our ability. As we follow guidance from the respective public health authorities in Southeast Asia, we have also taken the following actions to mitigate risks.

Ensuring the availability of our Products, Consumables, plus Customer and Partner support.

Supply chain/ Inventory/ Shipments: As of the beginning of March, our manufacturing capacity has improved. We are working hard towards increasing production and prioritising the delivery of shipments. We may still face some difficulties with regards to local transportation, logistics and cooperating suppliers, nevertheless based on our assessment of the current situation, and barring any country or place that has ordered restricted movement or freshly imposes new or additional rules related to the virus situation, generally we do not expect much impact on our customers. Rest assured, we will work closely with our international and domestic shipping partners to expedite shipments. Together with our partners, our team in Southeast Asia will aim to ensure minimum or no disruption to our customers’ operations, planning and orders.

Guarding the safety of our Employees whilst business continues.

Travel restrictions/ Health safety measures/ Social distancing: All non-essential business travel via air, has been prohibited. Where if it is enforced by local laws, or where our own operations would not be affected, some employees will be required to work remotely from home. Where it is practicable, the physical distance between our employees’ work stations in the office has been increased. Employees have also been reminded to practice social responsibility by observing good personal hygiene, monitoring their own health conditions and to seek medical advice if they are feeling unwell.

Stay Safe. Contact us if you are unsure.

The safety and security of our employees, customers, and business partners is a top priority as we face up to the challenges of the Coronavirus (COVID-19) and its impact on our work and personal lives. The situation is still fluid, so please contact your OKI representative if you have questions or need any assistance. All our employees are contactable by phone and/or e-mail, or you may write to us here.

Stay Safe. Stay Healthy. Stay Positive. 

Oki Data (S) Pte. Ltd. Malaysia Branch Office

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