Delivering on customer requirements
Darkstar Digital is now well placed to capitalise on its strong relationships with art students at the University of New South Wales and at Sydney’s National Art School. The OKI printer has enabled the firm to increase its range of printing services and ensure fast turn-around times on print jobs. “We wanted to be able to offer printing onto a variety of coated and uncoated papers for different purposes and the OKI helps us deliver on this front,” says Crampton.
Customer service has also been heightened because of the reliability of the C941 printer. “It’s always up and running which is great as it means we can respond to client jobs even when they come with a very tight deadline attached,” Crampton added.
Crampton says the fifth colour capability of the printer has been particularly interesting for clients looking for ways to set their finished products apart from the competition. The printer enables cost-effective, short-run printing on coloured or even transparent stock. It’s even possible to reproduce vibrant colours on dark media by printing a white background and then overlaying the colour.
“Also, being able to print with a clear gloss lets artists draw attention to particular elements of their design and really add extra vibrancy to their finished product,” he says. “The OKI printer has helped us to round out our capabilities as a business and ensure we are able to continue to provide the full range of services that our clients are seeking,” Crampton concludes.
Graham Harman, Managing Director of Global Print Management says, “We provide expert advice on the best solution through an understanding our customer’s needs and their business. We have a strong and long-standing partnership with OKI. Their LED technology, 3 year warranty, and unique products like the C941, enable our clients to produce output with maximum flexibility and quality“
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