Support By Product


Current firmware version:  A01.21_0_4(Released on:01/02/2024)

Before update

・ The firmware update tool is required for firmware update.
・ Download the firmware update tool for your OS.
・ The firmware update tool may also need updating. Be sure to use the latest version.

・ The updatable firmware varies with the product.
・ The product’s admin password is required for firmware update.
・ It is assumed that your PC, tablet or mobile device can access the Internet.

Download the firmware update tool

After downloading the firmware update tool, you can start the tool up following the instructions on how to update the firmware.

Firmware update tool for Windows

Version: 1.7.0

Size: 2.0 MB

Operating System: Windows 11; Windows 10 (32bit); Windows 10 (64bit); Windows 8.1 (32bit); Windows 8.1 (64bit); Windows 8 (32bit); Windows 8 (64bit); Windows 7 (32bit); Windows 7 (64bit); Windows Server 2022; Windows Server 2019; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2; Windows Server 2008 (32bit); Windows Server 2008 (64bit)

Click here to download

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