Support

Customer Testimonials


OKI is proud to offer world-class customer support to keep our customers printing.

Below are some direct quotes from our customers that highlight their interactions with our exception customer support team. 


“Michele took me step-by-step and made the impossible happen. I can print! It may seem small, but I desperately needed to get this printer back up and running and I am SO thankful.” - Jen


“Steven was one of the most helpful agents I have ever dealt with before.  He fixed and addressed every concern I had.  Thank you for having workers like Steven to serve a customer.” - Duane

 

“His professionalism, clear and concise approach, coupled with his patience, diligence and personable approach adds up to why I hold OKI in highest regards...and why I will be a continuing loyal customer.” - Ron

 

“I have an OKIDATA C5500 Printer and last week I was having issues with print quality. I've had this unit for a very long time, probably 15 years give or take, and I didn't want to purchase another printer.

Well, thanks to your technician Michele, I didn't have to.” - George

 

“Your customer service continues to be superlative.” - Kathleen

 

“He helped me install my Oki printer C5800L onto my new Windows 11 laptop over my wireless network. I could not have done it without his expert help.

Throughout the entire process, he was so very patient and kind and knew exactly how to work with a novice like me. He even made sure and explained why I should have my IP Address set to manual. Something nobody else ever did. ” - Lanette

 

“I was having a problem with my OKI Printer ES5473MFP to set it up over my network. He was extremely patient with me. He really provided amazing and outstanding customer service. I am happy to see that OKI has employed people like Sean working for the company.” - Waqas

 

“Steve was very knowledgeable, helpful, patient, and spoke clearly for my old ears.” - Gary

 

“Michele helped me this morning and did in 10 minutes what would have taken me hours.  I very much appreciate her help and your company providing this kind of support. I am very satisfied and feel I can confidently recommend Oki products.” - Brian


“Just a short note to thank you for all of your time and troubleshooting steps you had me perform on my printer to find the problem.  Followed your emailed PDF instructions and my old printer is once again printing perfectly.” – Lou-Anne


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