Unable to Send a Fax
|
Symptom |
Point to check |
Solution |
Reference |
|---|---|---|---|
|
Unable to send a fax. |
Did you send in the correct procedure? |
Check the procedure, and then try again. |
|
|
Did you specify the correct fax number? |
If you are using speed dial, print the speed dial list to check the registration. |
Specifying a Destination (Direct Entry) Specifying a Destination (Phone Book) Specifying a Destination (One-touch Button) Specifying a Destination (Transmission History and Reception History) |
|
|
Did you specify the appropriate dial type? |
Specify the appropriate dial type for your region. |
||
|
Has any problem occurred at the recipient machine? |
Ask the recipient to have the recipient's machine ready for reception. |
- |
|
|
Is the error code [23] marked on the Transmit/Receipt Journal? |
Press [Device Settings], select [Admin Setup] > [User Install], and then set [MF(Tone)/DP(Pulse)] depending on your environment. |
||
|
Is the error code [26] marked on the Transmit/Receipt Journal? |
Press [Device Settings], select [Admin Setup] > [Fax Setup] > [Fax Setting], and then change the setting for [PBX Line]. |
||
|
A document cannot be sent continuously. |
Did you set the document correctly in the ADF? |
Set the document after aligning the leading edge. |
|
|
After dialing, even if the |
Did you specify the appropriate dial type? |
Specify the appropriate dial type for your region. |
|
|
Is the document set properly? |
Set the document properly. |
||
|
Did you dial the correct number? |
Dial the correct number. |
- |
|
|
Is the recipient's line busy? |
Wait until the line is opened, and then try again. |
- |
|
|
Unable to send a fax manually. |
Did you put the handset down before pressing the |
Press the |
|
|
A document cannot be scanned during memory transmission. |
Is the document set properly? |
Set the document properly. |
|
|
Is memory full? |
Check the reserved transmission. Print the documents received with the confidential transmission. Delete the documents stored in the bulletin board box. Delete the documents stored in the Secure Receive. |
Sending at a Specified Date and Time (Delayed Tx) Printing a Document That is Received in the Confidential Box of This Machine Receiving a Document That is Saved in a Destination Bulletin Board Box by Fax (Fcode Polling) |
(START) button is pressed, the machine cannot send a fax.