Unable to Scan
|
Point to check |
Solution |
Reference |
|---|---|---|
|
Is the machine turned off? |
Turn the machine on. |
|
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Is the cable connected to the machine? |
Check the cable connections, and then connect the cables properly. |
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|
Is there any damage to the cable? |
Change the cable. |
- |
|
Is the network setting correct? |
Set the network setting correctly. |
|
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Has any error occurred? |
Follow the on-screen instructions on the display screen of the machine. If you use the Scan To PC function, refer to "Scan To PC Problems". |
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Is [Mixed Size] set to [ON]? |
When scanning document placed on the document glass, scanning may not be available with "Please set document on ADF" displayed. Set [Mixed Size] to [OFF]. |