Unable to Scan

Point to check

Solution

Reference

Is the machine turned off?

Turn on the machine.

Turning On the Machine

Is the cable connected to the machine?

Check the cable connections, and then connect the cables properly.

Connecting a LAN Cable/USB Cable

Is there any damage to the cable?

Change the cable.

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Is the network setting correct?

Set the network setting correctly.

Connecting a LAN Cable/USB Cable

Has any error occurred?

Follow the on-screen instructions on the display screen of the machine.

If you use the Scan To PC function, refer to "Scan To Computer Problems".

Error Message List

Scan To Computer Problems