Memo
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This machine may take 2 to 3 minutes to join a network after power-on. Make sure that the machine is connected to the network before attempting to print.
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For Linux or Chromebook, please update the software to the latest version before printing.
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"Printer not found" is displayed on Linux or Chromebook
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Point to check |
Solution |
Reference |
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Is the power supply of this machine turned on? |
Turn on the power supply of this machine. If the power supply is on, turn it off and then back on, and then check if the problem is resolved. |
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Is the machine connected to the same network as the Linux or Chromebook device? |
Check if this machine is displayed on the print screen of Linux or Chromebook. If this machine is not displayed, check the IP address. |
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Is the latest firmware installed? |
Check that the firmware of this machine or the software of Linux or Chromebook is of the latest versions. If it is not of the latest version, update it to the latest versions. |
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Is there any paper? |
Check that the out-of-paper message is not displayed. |
When an Error Message Appears on the Display Screen (When the ATTENTION Indicator Lights Up/Blinks) |
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Is there any toner? |
Check that the out-of-toner message is not displayed. |
When an Error Message Appears on the Display Screen (When the ATTENTION Indicator Lights Up/Blinks) |
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Is IPP Everywhere set to [Enable]? |
Access the web page of this machine and follow the procedure below to review your settings. Log in as the device administrator, and select [Admin Setup] - [Network] - [Security] - [Protocol ON/OFF]. If [Disable] is displayed in [IPP Everywhere], IPP Everywhere is not available. Please set it to [Enable]. |
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Is any error displayed? |
Check the error message. |
When an Error Message Appears on the Display Screen (When the ATTENTION Indicator Lights Up/Blinks) |
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If you are using Linux, is the CUPS service set to [Enable]? |
Check the status of the CUPS service installed on Linux. If the CUPS service is not installed, please install the latest version. |
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If you are using Chromebook, are this machine and your Chromebook connected to the Internet? |
Check that this machine and your Chromebook are both connected to the Internet. IPP Everywhere is not available if they are not connected to the Internet. |
Vist Chromebook's website for details. |