Error Messages

Please see the explanation of the message and handle the problem.

At "XXX", a different message is displayed depending on the printer status.

If [Please see HELP for details] is displayed on the bottom line of the display screen, press the «HELP» button to display the error code and solution.

Message

Error code

Indicator

Cause/Solution

Detected an abnormality of internal database.

The data must be deleted.

After pressing [Enter], the data will be deleted, and then reboot.

-

-

Database in the machine has been broken.

Press «ENTER» button.

PU Flash Error

-

Goes off

Turn off the machine, and then back on.

If the same error occurs, contact your dealer.

Data Present

-

-

Data remains unprinted.

To manually print, press «ON LINE» button.

To delete the data without printing, press «CANCEL» button.

Changing Language

Please wait

-

Blinks

Display language is being changed.

Wait for a while.

Language Change Failed

Error num: %CODE%

-

Blinks

Switching display languages failed.

Press the power button to turn off the machine, and then back on.

XXX

%COLOR% Toner Low.

Search keyword: P10081

-

Lights up

The toner indicated on the screen is low. Have a new toner cartridge ready.

And replace the old image drums with new ones after a message for replacement of image drum appears.

XXX

%COLOR% Waste Toner Full. Replace Toner.

Search keyword: P40028

-

Lights up

Waste toner is full. Replace with a new toner cartridge of the indicated color.

The printer can be used for a while when the front cover is opened and closed. However, replace with a new toner cartridge quickly as the image drum might become damaged.

XXX

%COLOR% Toner Sensor Error.

%COLOR% Non Recommended Toner.

Search keyword: P40947

-

Lights up

An optimum toner cartridge is not installed.

Use a toner cartridge that matches your machine.

The print quality is not guaranteed.

XXX

Toner Sensor Error.

Search keyword: P40959

540, 541, 542, 543

Lights up

Something is wrong with the toner sensor of the indicated color or the image drum is not installed correctly.

Install the toner cartridge or image drum of the indicated color correctly.

If the error occurred in Yellow (Y) or Magenta (M), make sure that the blue knob on the belt unit is turned sideway.

If the same error occurs, contact your dealer.

540: Yellow, 541: Magenta (red), 542: Cyan (blue), 543: Black

XXX

Error Postscript

-

-

A postscript error has occurred.

The job has been dismissed.

XXX

PDL Error Occurred

-

-

PDL error has occurred.

To erase the message, press «ENTER» button.

XXX

%COLOR% Image Drum Near Life.

Search keyword: P10076

-

Lights up

Prepare new image drums.

And replace the old image drums with new ones after a message for replacement of image drum appears.

XXX

Fuser Unit Near Life.

Search keyword: P10979

-

Lights up

Prepare a new fuser unit.

And replace the old fuser unit with new ones after a message for replacement of fuser unit appears.

XXX

Belt Unit Near Life.

Search keyword: P10978

-

Lights up

Prepare a new belt unit.

And replace the old belt unit with new ones after a message for replacement of belt unit appears.

XXX

Non Recommended Fuser Unit Detected.

Search keyword: P40439

-

Lights up

An optimum fuser unit is not installed.

Use a fuser unit that matches your machine.

The print quality is not guaranteed.

XXX

Change Fuser Unit.

Search keyword: P40971

-

Lights up

The fuser unit reaches its lifetime.

Replace the fuser unit with a new one.

XXX

Non Recommended Belt Unit Detected.

Search keyword: P40444

-

Lights up

An optimum belt unit is not installed.

Use a belt unit that matches your machine.

The print quality is not guaranteed.

XXX

Change Belt Unit.

Search keyword: P40970

-

Lights up

The belt unit reaches its lifetime.

Replace the belt unit with a new one.

XXX

%COLOR% Toner Empty.

Search keyword: P40028

-

Lights up

The toner indicated on the screen is empty. Replace the empty toner cartridge with a new one.

XXX

%COLOR% Toner Not Installed.

Search keyword: P40902

-

Lights up

The toner cartridge of the indicated color is not installed correctly.

Install the toner cartridge correctly.

XXX

%COLOR% Non Recommended Image Drum Detected.

Search keyword: P40485

-

Lights up

An optimum image drum is not installed.

Use a image drum that matches your machine.

The print quality is not guaranteed.

XXX

%COLOR% Image Drum Life.

Search keyword: P40936

-

Lights up

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

XXX

%COLOR% Image Drum Life, %PAGES% Pages Left.

Search keyword: P40936

-

Lights up

The image drum indicated on the screen reaches its lifetime.

The number of pages you can print is displayed in "%PAGES%".

XXX

%COLOR% Image Drum Life, Print Quality Not Guaranteed.

Search keyword: P40936

-

Lights up

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

The print quality is not guaranteed.

XXX

%TRAY% Empty

-

Lights up

No paper is loaded in the indicated tray.

Load paper.

Other trays are available.

XXX

File System is Full

-

Lights up

Memory in the file system is full.

Delete unnecessary files.

XXX

File System is Write Protected

-

Lights up

The file you are trying to write is write-protected.

Contact the printer administrator.

XXX

File Erasing

-

Lights up

Stored document files are being deleted.

Wait for a while.

Deleting data

-

Lights up

This machine ran out of color toner. Color print data is being deleted.

Wait for a while.

XXX

Deleting data

-

Lights up

Deleting data stored in private printing.

Wait for a while.

XXX

Erased Data Full

-

Lights up

Files supposed to be deleted are full. Erase the files.

XXX

Wait Timeout is Disabled

-

Lights up

Wait Timeout is disabled.

XXX

Job Log Buffer Full(Delete old logs)

-

-

Old job logs were deleted, because job log buffer was full.

XXX

NFC Unit Error. NFC function is not available.

Press ONLINE Button

-

-

There is something wrong in the NFC unit.

Functions related to the NFC are not available.

Turn off the machine, and then back on.

If the same error occurs, contact your dealer. To hide this message, select [Admin Setup] > [Others Setup] > [NFC Setup], and then select [Disable].

XXX

USB Hub Unsupported

Please detach it

-

-

A USB hub is connected. Remove the USB hub.

This machine does not support USB hub.

XXX

Unsupported USB Device Detected

Please detach it

-

-

An unsupported USB device is connected.

Remove the USB device.

XXX

Incompatible USB device connected

Please detach it

-

-

An unsupported USB device is connected.

Remove the USB device.

XXX

No communication with the SNTP server.

-

-

Obtaining current time from the SNTP server failed.

Check the server or network connection.

XXX

Getting target IP failed. Please check DHCP settings.

-

-

The DHCP server cannot be detected.

Check the network connection.

XXX

Collate Fail:Too Many Pages

Press ONLINE Button

-

-

A collate print error has occurred.

Reduce the data amount. If that does not work, reduce the size of the print data.

To erase the message, press «ONLINE» button.

XXX

Failed to read or write the usage management information of Print Quantity

Press ONLINE Button

-

Lights up

The usage management information could not be read.

Press «ONLINE» button.

XXX

Duplex Print Failed

Press ONLINE Button

-

Lights up

For the paper setting that a duplex printing is not possible, it was printed in simplex.

Check the size and thickness of paper.

XXX

Color Restricted. Mono Printed

Press ONLINE Button

-

Lights up

A color print job was converted to a mono print job due to an unauthorized user. Contact your administrator for color printing.

To erase the message, press «ONLINE» button.

XXX

Color Restricted. Job Rejected

Press ONLINE Button

-

Lights up

A color print job was deleted due to an unauthorized user. Contact your administrator for color printing.

To erase the message, press «ONLINE» button.

XXX

Print Restricted. Job Rejected

Press ONLINE Button

-

Lights up

A print job was deleted due to an unauthorized user. Contact your administrator for printing.

To erase the message, press «ONLINE» button.

XXX

Log Buffer is Full. Job Rejected

Press ONLINE Button

-

Lights up

Print data is deleted because the accounting log buffer is full.

Contact a printer administrator and remove the log buffer.

XXX

Expired saved files have been deleted

Press ONLINE Button

-

Lights up

Private printing files whose storage period expired were automatically deleted.

To erase the message, press «ONLINE» button.

XXX

E-mail receiving has been cancelled

Press ONLINE Button

-

Lights up

Indicates that Email receiving has been canceled.

It has the following possibilities.

  • The format of email that has received is illegal or not supported.

  • The attached file is illegal or not supported.

  • The attached file that has received is too large.

  • Network connection has disconnected.

XXX

File System Operation failed <nnn>

Press ONLINE Button

-

Lights up

An error has occurred in the file system.

To erase the message, press «ONLINE» button.

XXX

Invalid Print Data Received

Press ONLINE Button

-

-

Invalid data received.

If you performed private printing, the data was deleted because it was incomplete. Print again.

To erase the message, press «ONLINE» button.

XXX

Job Log Database Error

Contact the device administrator

Press ONLINE Button

-

-

A data base access error has occurred while writing or reading the job log.

Turning off and on the machine may resolve the problem.

To erase the message, press «ONLINE» button.

XXX

IPv4 Address is conflicted

Change IPv4 Address

-

-

The IP address assigned to this machine is duplicated with that of another device.

Check the IP addresses, and then assign another IP address.

XXX

Error PDF

Press ONLINE Button

-

-

The PDF file is damaged.

Check the file.

To erase the message, press «ONLINE» button.

XXX

Invalid Password

Press ONLINE Button

-

-

Notifies that the entered password does not match the password set to encrypted PDF.

The file will not be printed unless the passwords match.

XXX

PDF Cache Write Error

Press ONLINE Button

-

-

Notifies that writing a PDF file to the cache has failed.

To erase the message, press «ONLINE» button.

XXX

Decode error occurred

Press ONLINE Button

-

-

Indicates that an error has occurred during analysis of image data input from an external source.

This appears when an error has occurred during analysis of TIFF or JPEG data in USBMemoryPrint, DirectPrint, E-mailPrint mode.

To erase the message, press «ONLINE» button.

XXX

Can not read the file

Press ONLINE Button

-

-

The USB Memory was removed while printing from USB Memory. Do not remove USB Memory while printing is in progress.

To erase the message, press «ONLINE» button.

XXX

Color toner empty. Job cancelled

Press ONLINE Button

-

-

The print data was cancelled because color toner is empty.

To erase the message, press «ONLINE» button.

XXX

Job Type restricted

Job rejected

Press ONLINE Button

-

-

A job of a JobLimitation setting violation is received, and when discarding the job, it's indicated.

To print this job, contact the printer administrator.

Install Paper

MPTray

%MEDIA_SIZE%

Press ONLINE Button

-

Goes off

Manual Printing from the MP tray is specified.

Load the paper of the size indicated in the MP tray, and then press the «ONLINE» button.

Change Paper in %TRAY%

%MEDIA_SIZE%

%MEDIA_TYPE%

Press ONLINE Button

Please see HELP for details

661, 662, 663, 664, 665

Blinks

Paper loaded on the indicated tray does not match selected paper size. Check the paper settings on the application and on the tray, and match the settings.

661: Tray 1, 662: Tray 2, 663: Tray 3, 664: Tray 4, 665: Tray 5

Change Paper in MPTray

%MEDIA_SIZE%

%MEDIA_TYPE%

Press ONLINE Button

Please see HELP for details

660

Blinks

Paper loaded on the MP tray does not match selected paper size. Check the paper settings on the application and on the MP tray, and match the settings.

Change Paper in %TRAY%

%MEDIA_SIZE%

%MEDIA_TYPE%

Press ONLINE Button

Please see HELP for details

461, 462, 463, 464, 465

Blinks

Paper loaded on the indicated tray does not match selected paper size. Check the paper settings on the application and on the tray, and match the settings.

For paper which can be set both horizontally and vertically, check the direction of paper.

461: Tray 1, 462: Tray 2, 463: Tray 3, 464: Tray 4, 465: Tray 5

Install Paper

MPTray

%MEDIA_SIZE%

Press ONLINE Button

Please see HELP for details

460

Blinks

Paper loaded on the MP tray does not match selected paper size. Check the paper settings on the application and on the MP tray, and match the settings.

For paper which can be set both horizontally and vertically, check the direction of paper.

Summary Account balance is 0.

%USERNAME%

%ACCOUNTNAME%

Increase the balance and press [Enter]

Press [Cancel] to cancel.

-

Blinks

The number of print jobs excesses the limit.

No more print jobs are authorized.

Contact the printer administrator.

Remove Paper

Output Tray

Please see HELP for details

480

Blinks

Paper in the output tray is full.

Remove the handout.

Press ONLINE Button for Restoration

Memory Overflow

Please see HELP for details

420

Blinks

Data is too complicated.

Memory full error has occurred during processing.

Reduce the volume of the print data.

If the same error is displayed again, contact your dealer.

Insufficient memory.

If using multiple functions, finish the function being used before attempting another.

If the problem does not improve, reduce the resolution.

Press ONLINE Button

-

Blinks

Memory is full.

Print after the ongoing operation is over.

If the error persists, lower the image quality on the printer driver.

Wireless startup failed

Press ONLINE Button

Please see HELP for details

517

-

Turn off the machine, check that the wireless LAN module is correctly installed, and then reboot the machine. If the error persists, contact your dealer.

This wireless firmware version does not operate on this device

Press ONLINE Button

Please see HELP for details

504

-

The version of the firmware does not match this machine.

Contact your dealer.

Wireless settings are incomplete

Press ONLINE Button

Please see HELP for details

505

-

Wrong values are set or items remain unset in the wireless LAN settings.

Check the wireless settings.

If the error persists, initialize the network settings, and set up the wireless LAN settings again.

Not connected to wireless access point

Press ONLINE Button

Please see HELP for details

506

-

No wireless LAN access points are found.

Make sure that the access point is turned on.

Disconnect and re-connect to wireless LAN.

Wait a Moment

Message Data Processing

-

-

Updating messages displayed on the operator panel.

Please wait.

Wait a Moment

Message Data Writing

-

-

Updating messages displayed on the operator panel.

Please wait.

Power Off/On

Message Data Received OK

-

-

Updating messages displayed on the operator panel is completed.

Turn the power of the printer off and on again.

Check Data

Message Data Write Error<%CODE%>

-

-

Writing of message data to be uploaded to a printer has been failed.

Check if the message data to be updated matches the printer.

Press ONLINE Button for Restoration

Receiving Data Timeout

Please see HELP for details

519

Blinks

When receiving data by Port9100, LPR, FTP, IPP, WSD, or Email, a timeout occurred in stream.

Firmware Update Error

Please try again

If network doesn't work, please try firmware update over USB

-

-

Updating the firmware failed.

Update again.

Install Paper

%TRAY%

%MEDIA_SIZE%

Please see HELP for details

491, 492, 493, 494, 495

Blinks

No paper is loaded in the indicated tray. Load paper of the displayed size.

491: Tray 1, 492: Tray 2, 493: Tray 3, 494: Tray 4, 495: Tray 5

Install Paper

MPTray

%MEDIA_SIZE%

Please see HELP for details

490

Blinks

MP tray is empty.

Set paper.

If paper is set, paper set cover is not set. Lower the paper set cover.

Install Paper Cassette

%TRAY%

Please see HELP for details

430, 431, 432, 433, 434, 440, 441, 442, 443

Blinks

A paper cassette is not in the indicated tray.

Insert the paper cassette into the indicated tray.

If the cassette is already inserted in the printer, pull out the cassette and set it again to correctly locate it.

430, 440: Tray 1

431, 441: Tray 2

432, 442: Tray 3

433, 443: Tray 4

434: Tray 5

Replace Toner

%COLOR% Waste Toner Full

Please see HELP for details

415, 416

Blinks

Waste toner of the toner cartridge is full. Opening and closing the front cover can resume printing for a while, but it may damage the image drum. Replace the toner cartridge with a new one as soon as possible.

415: Magenta (red), 416: Cyan (blue)

Install Toner

%COLOR%

Please see HELP for details

410, 411, 412, 413

Blinks

The indicated cartridge ran out of toner.

Opening and closing the front cover can resume printing for a while, but it may damage the image drum. Replace the toner cartridge with a new one as soon as possible.

410: Yellow, 411: Magenta (red), 412: Cyan (blue), 413: Black

Non Recommended Toner

%COLOR%

Please see HELP for details

549, 550, 551, 552, 553, 554, 555, 556, 557, 614, 615, 616, 617, 620, 621, 622, 623

Blinks

The indicated toner cartridge is not optimum.

We recommend using an optimum toner cartridge.

550, 554, 614, 620: Yellow

551, 555, 615, 621: Magenta (red)

552, 556, 616, 622: Cyan (blue)

549, 553, 557, 617, 623: Black

Toner Not Installed

%COLOR%

Please see HELP for details

610, 611, 612, 613

Blinks

The supplied starter toner cartridges are installed in the consumable image drums.

Install the consumable toner cartridges in the consumable image drums.

610: Yellow, 611: Magenta (red), 612: Cyan (blue), 613: Black

Non Recommended Image Drum

%COLOR%

Please see HELP for details

684, 685, 686, 687, 690, 691, 692, 693, 700, 701, 702, 703, 704, 705, 706, 707

Blinks

The indicated image drum is not optimum.

We recommend using an optimum Image Drum.

684, 690, 700, 704: Yellow

685, 691, 701, 705: Magenta (red)

686, 692, 702, 706: Cyan (blue)

687, 693, 703, 707: Black

Image Drum Not Installed

%COLOR%

Please see HELP for details

694, 695, 696, 697

Blinks

The indicated image drum is not installed.

Install the image drum.

694: Yellow, 695: Magenta (red), 696: Cyan (blue), 697: Black

Caution: Non-Genuine Consumable detected

Check user's manual "Trouble Shooting" to restore machine operation

709

Blinks

This error means that a non-OKI Original consumable has been installed in the machine.

The warranty is applicable when the product is used with its designated OKI Original consumables. Use caution when choosing other consumables. The entire risk as to the quality and performance of the product due to the use of non-OKI Original consumables is with you. Should the product prove defective due to non-OKI Original consumables, you assume the cost of all necessary servicing, repair or correction, as our warranty may not cover these defects.

To accept these risks and to restore function:

1) Turn off your printer.

2) Turn the machine on. Press the «CANCEL» button when [PLEASE WAIT] is displayed.

3) Release the «CANCEL» button when [Ready To Print] is displayed.

Note: This operation will be recorded for future reference.

Paper jam occurred

Paper remained in %NUM% place(s)

Remove the paper

Press Help for details

632, 633, 634, 635

Blinks

A paper jam has occurred and paper remains in the paper input area.

Remove the jammed paper.

632: Tray2, 633: Tray3, 634: Tray4, 635: Tray5

637

Blinks

Paper has jammed around the front cover. Open the front cover and remove the jammed paper.

638

Blinks

Paper has jammed under the image drum.

Remove the jammed paper.

639, 640

Blinks

A paper jam has occurred and paper remains near the fuser unit.

Remove the jammed paper.

639, 640: Fuser unit

641, 642

Blinks

A paper jam has occurred and paper remains near the duplex unit.

Remove the jammed paper.

641: Duplex unit, Backside of the duplex unit

642: Duplex unit, Middle part of the duplex unit

Toner Sensor Error

%COLOR%

Please see HELP for details

540, 541, 542, 543

Blinks

The toner cartridge of the indicated color is not locked properly.

Check to make sure the blue lever (toner cartridge lock lever) of the toner cartridge is turned until it lines up with the in the far end.

If the error occurred in Cyan and the toner cartridge lock lever is turned until it is lined up with the in the far end, check if the 2 blue knobs on the belt unit are properly locked.

540: Yellow, 541: Magenta (red), 542: Cyan (blue), 543: Black

Check Paper

Paper Multi Feed

%TRAY%

Please see HELP for details

401

Blinks

The indicated tray fed multiple sheets of paper at a time.

Remove the cassette from the tray, and then load paper again.

After loading, open and close the front cover to release the error.

Check Paper

Paper Size Error

%TRAY%

Please see HELP for details

400

Blinks

Paper size error has occurred in the indicated tray. Make sure that the size made by paper loaded in the tray matches the setting made by the paper size dial in the paper cassette. Load paper according to the paper size and direction set for the paper size dial.

If the setting made by the paper size dial is wrong, cancel printing first, set the paper size dial, and then print again.

Make sure that the cassette does not feed multiple sheets of paper at a time after starting printing. If it happens, remove paper, and then load paper correctly.

Open and close the front cover to release the error.

Paper jam occurred

Paper remained in %NUM% place(s)

Remove the paper

Press Help for details

390

Blinks

A paper jam has occurred in the paper feed path from the MP tray.

Remove the jammed paper.

391, 392, 393, 394, 395

Blinks

A paper jam has occurred in the paper feed path from the indicated tray.

Remove the jammed paper.

If paper is not jammed, feeding paper may fail.

Reduce the number of sheets of paper loaded on the paper cassette. Make sure that the paper stoppers are set in the right position.

391: Tray 1, 392: Tray 2, 393: Tray 3, 394: Tray 4, 395: Tray 5

380

Blinks

A paper jam has occurred around the front cover.

Open the front cover and remove the jammed paper.

If jammed paper is invisible, close the front cover. If the error persists, paper jams may occur in the duplex unit.

381

Blinks

Paper has jammed under the image drum.

Remove the jammed paper.

382, 383, 385

Blinks

A paper jam has occurred around the fuser unit.

Remove the jammed paper.

382: The back of the machine, around the output bin

383: The back of the machine, around the duplex unit

385: Inside of the machine, around the fuser unit

370, 371, 373

Blinks

A paper jam has occurred around the duplex unit.

Pull out the duplex unit and remove the jammed paper.

For the Error code 373, make sure that paper does not remain inside the printer after pulling out the duplex unit.

372

Blinks

A paper jam has occurred in the paper feeding path from the duplex unit.

Open the front cover and remove the jammed paper.

If paper is invisible, pull out the duplex unit from the back side of the machine and check if paper jams inside of the duplex unit or machine.

Install Duplex Unit

Please see HELP for details

360

Blinks

The duplex unit is not properly installed. Install the duplex unit.

Install New Image Drum

Image Drum Life

%COLOR%

Please see HELP for details

350, 351, 352, 353

Blinks

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

Opening and closing the front cover can resume printing for a while. Replace with a new one as soon as possible, however.

350: Yellow, 351: Magenta (red), 352: Cyan (blue), 353: Black

Install New Image Drum

Image Drum Life

%COLOR%

Please see HELP for details

560, 561, 562, 563

Blinks

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

560: Yellow, 561: Magenta (red), 562: Cyan (blue), 563: Black

Install New Image Drum

Image Drum Life

%COLOR%

To Exceed the Life, Press Online Button

Please see HELP for details

564, 565, 566, 567

Blinks

The image drum indicated on the screen reaches its lifetime.

Replace the image drum with a new one.

Pressing «ONLINE» button can resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality.

564: Yellow, 565: Magenta (red), 566: Cyan (blue), 567: Black

Install New Image Drum

Printing disabled due to low threshold of Image Drum life.

%COLOR%

Please see HELP for details

680, 681, 682, 683

Blinks

Printing has stopped because the image drum indicated on the screen reached its lifetime. Replace with a new image drum to print.

680: Yellow, 681: Magenta (red), 682: Cyan (blue), 683: Black

Install New Fuser Unit

Fuser Unit Life

Please see HELP for details

354

Blinks

The fuser unit reaches its lifetime.

Replace the fuser unit with a new one.

Opening and closing the front cover can resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality.

Install New Belt Unit

Belt Unit Life

Please see HELP for details

355

Blinks

The belt unit reaches its lifetime.

Replace the belt unit with a new one.

Opening and closing the cover can resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality.

Check Fuser Unit

Please see HELP for details

348

Blinks

The fuser unit is not properly installed. Remove and re-install the fuser unit. If the error persists after re-installing, replace the fuser unit with a new one.

Install New Belt Unit

Belt Unit Life

Please see HELP for details

356

Blinks

Waste toner of the belt unit is full. Replace the belt unit with a new one. Opening and closing the front cover can resume printing. Printing stops after 500 sheets are printed.

Check Toner Cartridge

Improper Lock Lever Position

%COLOR%

Please see HELP for details

544, 545, 546, 547

Blinks

A color toner cartridge indicated on the screen is not installed.

Make sure to turn the toner cartridge lock lever (blue) on the right side of the cartridge until it lines up with the in the far end. If the lever is in the correct position, check that the white protective tape has been removed.

544: Yellow, 545: Magenta (red), 546: Cyan (blue), 547: Black

Check Image Drum

%COLOR%

Please see HELP for details

340, 341, 342, 343

Blinks

The indicated image drum is not installed correctly.

Remove and re-install the image drum.

340: Yellow, 341: Magenta (red), 342: Cyan (blue), 343: Black

Check Fuser Unit

Please see HELP for details

320

Blinks

The fuser unit is not properly installed. Remove and re-install the fuser unit.

Non Recommended Fuser Unit

Please see HELP for details

698-01, 698-02, 698-03, 698-04, 698-06

Blinks

Check the model number of the fuser unit mentioned in the User's manual. Use a fuser unit that matches your machine.

Fuser Unit Not Installed

Please see HELP for details

699

Blinks

The fuser unit is not properly installed. Remove and reinstall the fuser unit.

Check Belt Unit

Please see HELP for details

330

Blinks

The belt unit is not properly installed. Remove and re-install the belt unit.

Non Recommended Belt Unit

Please see HELP for details

688-01, 688-02, 688-03, 688-04

Blinks

Check the model number of the belt unit mentioned in the User's manual. Use a belt unit that matches your machine.

Belt Unit Not Installed

Please see HELP for details

689

Blinks

The belt unit is not properly installed. Remove and reinstall the belt unit.

%COVER% Open.

Please see HELP for details

310, 311

Blinks

Indicated cover is open. Close the cover.

310: Output tray (Top cover), 311: Front cover

Wait a Moment

Rebooting <n>

-

Lights up

Rebooting the printer.

Wait for a while.

Power Off and Wait for a while

126:Condensing Error

Fatal 126

Blinks

A condensation has occurred inside a printer.

Turn the printer off and turn on again after a while.

Power Off/On

nnn:Error

131, 132, 133, 134

Blinks

The LED head cannot be detected.

131: Yellow (Y)

132: Magenta (M)

133: Cyan (C)

134: Black (K)

136-02, 136-03, 136-04, 980

Blinks

An error has occurred in or around the fuser unit.

Turn off the printer and turn on again after a while.

If the error persists after rebooting, contact your dealer and tell them the number in the error message and how the machine works.

166-03

Blinks

The inside of the printer is hot. Remove any objects blocking the ventilation holes on the printer, and restart the printer. If the same error is displayed again, contact your dealer.

166-04

Blinks

The inside of the printer is at a low temperature. Raise the room temperature, then restart the printer. If the same error is displayed again, contact your dealer.

181

Blinks

This is a duplex unit error. Turn the power off, and re-install the duplex unit. If the same error is displayed again, contact your dealer.

231-05, 231-06, 231-07, 231-08, 231-23

Blinks

Reading the consumables information failed.

If the following number is displayed, replace the corresponding consumable.

231-05 to 231-08: Toner cartridge / Image drum

231-23: Fuser unit/ Belt unit

Turn off the printer and turn on again after a while.

If the error persists after rebooting, contact your dealer and tell them the number in the error message and how the machine works.

260, 261, 262, 263, 264, 265, 266, 267, 268, 269, 270, 271, 272, 273, 274

Blinks

An error has occurred in or around the fuser unit.

Check that size and thickness of paper in the tray is correctly.

Turn off the printer and turn on again after a while.

If the error persists after rebooting, contact your dealer and tell them the number in the error message and how the machine works.

904

Blinks

The belt unit is at a low temperature. Raise the room temperature, then restart the printer. If the same error is displayed again, contact your dealer.

nnn*

Blinks

An error occurred inside the printer.

Turn off the machine, and then back on.

If the same error occurs, contact your dealer.

"*" is a 3-digit error code. The number that is displayed changes according to the error content.

Power Off/On

nnn:Fatal Error

PC:nnnnnnnn

LR:nnnnnnnn

FR:nnnnnnnn

Fatal, 002~011, F0C, F0D, FFE, FFF

Blinks

A fatal error occurred on the printer.

Contact your dealer and tell them the number in the error message and how the machine works.

The error code is displayed within the range 0x001 to 0xfff.