Note
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The machine may take a few minutes to connect to a network after turning on the machine. Check that the machine is connected to the network before printing.
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If using Mac OS X or iOS, upgrade to the latest version before use.
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The "No AirPrint Printers Found" message is displayed on an iOS device.
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Point to check |
Solution |
Reference |
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Is the machine turned on? |
Turn on the machine. If the machine is turned on, turn it off and then back on, and then check whether the problem is solved. |
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Is the machine connected to the same network as the iOS device? |
Check that the machine is displayed on the print screen of the iOS device. If the machine is not displayed, check the IP address. |
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Unable to print.
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Point to check |
Solution |
Reference |
|---|---|---|
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Is the machine turned on? |
Turn on the machine. If the machine is turned on, turn it off and then back on, and then check whether the problem is solved. |
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Is the machine connected to the same network as the iOS device? |
Check that the machine is displayed on the print screen of the iOS device. If the machine is not displayed, check the IP address. |
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Is the latest firmware version installed? |
Check the firmware version of this machine, and Mac OS and iOS version. If the version of the firmware is not the latest, update to the appropriate version from our website or Apple's website. |
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Is there paper in the tray? |
Check the message informing you that paper runs out. |
If the STATUS Button on the Operator Panel Lights Up or Flashes |
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Is there toner in the toner cartridge? |
Check the message informing you that toner runs out. |
If the STATUS Button on the Operator Panel Lights Up or Flashes |
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Is AirPrint set to [Enable]? |
On the touch panel, press [Device Settings], and check the status of [AirPrint]. When [Disable] is displayed, AirPrint is not available. |
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Is an error displayed? |
Check the error message or the |
If the STATUS Button on the Operator Panel Lights Up or Flashes |
(STATUS) button.