
Cause |
Solution |
Reference |
---|---|---|
If the intervals of lines or spots are approximately 94 mm (3.7 inches), the green tube of the image drum is damaged or dirty. |
Lightly wipe the image drum with a soft tissue paper. Replace the image drum if it is damaged. |
|
If the intervals of lines or spots are approximately 30 mm (1.2 inches), there may be foreign objects in the image drum. |
Open and close the output tray, and then print again. |
|
The image drum has been exposed to light. |
Place the image drum back into the machine, and then do not use for a few hours. If the problem persists, replace the image drum. |