Wireless LAN Connection Problems

  • Common to Windows and Mac OS X

Cause

Solution

Reference

The wireless LAN module is not attached.

Attach the wireless LAN module.

Installing the Wireless LAN module

The wireless LAN module is not activated.

Activate the wireless LAN module.

Enabling Wireless LAN Connection

The network connection setting is incorrect.

  • [Wireless(Infrastructure)] and [Wireless(AP Mode)] cannot be enabled at the same time.

  • To connect using [Wireless(Infrastructure)], set [Wireless(AP Mode)] to [Disable], and then set [Wireless(Infrastructure)] to [Enable].

  • To connect using [Wireless(AP Mode)], set [Wireless(Infrastructure)] to [Disable], and then set [Wireless(AP Mode)] to [Enable].

Connecting to a Wireless LAN (Only When the Wireless LAN Module is Mounted)

[Wireless(Infrastructure)] Not connected to a wireless access point. (If wireless LAN module is fitted)

  • Check that the wireless access point power is switched on.

  • Check the wireless access point settings, and then try the manual settings or automatic settings.

  • Restart the wireless LAN function.

  • On the touch panel, press [Device Settings], select [Admin Setup] > [Network Menu] > [Network Setup] > [Wireless (Infrastructure) Setting], and then select [Wireless reconnection].

  • Install this machine in a place with a good view and near a wireless access point. (We suggest that the distance between the machine and the access point be 30 m or less.)

    If there is metal, aluminum sash, or a reinforced concrete wall between the machine and wireless access points, connections may be harder to be established.

    Do not place any electric appliances that emit weak radio waves (such as microwaves or digital cordless telephones) close to the machine.

Connecting to a Wireless LAN (Only When the Wireless LAN Module is Mounted)

[Wireless(AP Mode)] No wireless devices (computers, tablets, smartphones) are connected.

  • Make sure that [Wireless(AP Mode)] on the machine is set to [Enable].

  • Confirm the SSID/password for the machine and try Manual Setup.

  • Make a setting in a location near the machine with good visibility.

  • Up to four devices can be connected to the machine via the wireless LAN (AP mode). The fifth device will be rejected. Disconnect at least one device and try again.

Connecting to a Wireless LAN (Only When the Wireless LAN Module is Mounted)

  • For Windows

Cause

Solution

Reference

The IP address is incorrect.

  • Check that the same IP address is set for the machine and the machine's port setting on the computer.

  • Check that the IP address is not duplicated by another device.

  • Check that the correct IP address, subnet mask, and gateway address are set.

  • If using OKI LPR Utility, check the IP address setting with OKI LPR Utility.

Setting Up This Machine

OKI LPR Utility

The WSD port is used.

Change the print port to Standard TCP/IP Port.

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