If the Error Code is "391", "392", "393" or "394"

A paper jam has occurred while feeding paper from a paper tray.

Note

If paper jams occur frequently, clean the paper feed rollers. For details, refer to "Cleaning the Paper Feed Rollers (Tray 1/Tray 2/Tray 3/Tray 4)".

This procedure uses Tray 1 as an example.

  1. Gently pull out from the machine the tray for which an error is indicated.

  2. Remove the jammed paper.

    Note

    If jammed paper cannot be found, check the positions of paper guides and paper stopper in the tray and ensure that paper is correctly loaded.

  3. Push the tray back into the machine.

  4. Insert your finger into the recess (B) on the right side of the machine and pull the front cover open lever (1) to open the front cover (2) forward.

  5. Close the front cover.