Network Connection Problems (Print)

  • Common to Windows and Mac OS X

Cause

Solution

Reference

Using a cross cable.

Use a straight cable.

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The machine was turned on before a cable was connected.

Connect cables before turning the machine on.

Connecting a LAN Cable

There is a problem with the compatibility with the hub.

On the touch panel, press [Device Settings], select [Admin Setup] > [Network Menu] > [Network Setup] > [Network Setting] > [HUB Link Setting], and then change the setting.

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The network connection setting is incorrect.

This machine cannot connect to a wired LAN and wireless LAN at the same time. To connect to a wired network, set the network connection to wired. To connect to a wireless network, set the network connection to wireless.

Connecting a LAN Cable

Connecting to a Wireless LAN (MB562dnw, ES5162dnw only or ES5162LP MFP with optional wireless module)

  • For Windows

Cause

Solution

Reference

The IP address is incorrect.

  • Check that the same IP address is set for the machine and the machine's port setting on the computer.

  • Check that the IP address is not duplicated by another device.

  • Check that the correct IP address, subnet mask, and gateway address are set.

  • If using OKI LPR Utility, check the IP address setting with OKI LPR Utility.

Easy Setup

OKI LPR Utility

All pages are not printed.

If you are using the WSD port, change it to the standard TCP/IP port.

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