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Common to Windows and Mac OS X
Cause |
Solution |
Reference |
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The machine is in Sleep mode or Deep Sleep mode. |
Press the (POWER SAVE) button to enter standby status. |
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The machine is turned off. |
Turn the machine on. |
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A LAN cable or USB cable is unplugged. |
Check that the cable is plugged into the machine and computer properly. |
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There may be a problem with a cable. |
Replace the cable with a new cable. |
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The machine is offline. |
Press the (PRINT) button, and then select [Online]. |
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An error message is displayed on the touch panel. |
Check the error messages displayed on the touch panel or press [?] on the touch panel. |
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The interface setting is disabled. |
Whether there is a consistency with the machine's settings and the network connection environment, check the settings of the interface that you are using on the touch panel. |
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There is a problem with the print function. |
Check if the configuration can be printed. |
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The power switch LED lamp quickly flashes at approximately 0.3-second intervals. |
A malfunction may occur in the machine. Unplug the power cord immediately, and then contact your dealer. |
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For Windows
Cause |
Solution |
Reference |
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The machine is not set as the default printer. |
Set the machine as the default printer. Right-click the [OKI MB562(*)] icon on the [Devices and Printers] folder, and then select [Set as Default Printer]. * Indicates the driver type. (ex. PCL6/PS/XPS/FAX) |
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The output port of the printer driver is incorrect. |
Select the output port for connecting the LAN cable or USB cable. |
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The machine is processing data from another interface. |
Wait until printing is complete. |
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[Receiving data timeout] is displayed on the touch panel and the machine does not print. |
Press [Device Settings], select [Admin Setup] > [Print Setup] > [Print menu] > [Printer Adjust] > [Timeout Injob] on the touch panel, and then select a longer time. The factory default setting is 40 seconds. |
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[Received invalid data] is displayed on the touch panel and the machine does not print. |
The selected emulation language may not match this machine (model). Make sure that the printer driver you use supports this model of the machine. |
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