Scan To E-Mail Problems

Did you connect the LAN cable after turning the machine on?

Turn the machine off. Connect the LAN cable before turning the machine on.

Turning the Machine Off

Is the E-mail address of the machine set?

Set the e-mail address of the machine.

Before Using Scan To E-mail

Is the entered e-mail address is correct?

Enter the correct e-mail address.

Before Using Scan To E-mail

Is the SMTP server address correct?

Check the SMTP server setting.

Before Using Scan To E-mail

Is the POP3 server address correct?

Check the POP3 server setting.

Before Using Scan To E-mail

Is the DNS server address correct?

Check the DNS server setting.

Easy Setup

Is another job in progress?

Wait until the other job is complete.

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Has any error occurred?

Follow the on-screen instructions on the display screen of the machine.

Error Message List

The network connection setting is incorrect.

This machine cannot connect to a wired LAN and wireless LAN at the same time. To connect to a wired network, set the network connection to wired. To connect to a wireless network, set the network connection to wireless.

Connecting a LAN Cable

Connecting to a Wireless LAN (MB562dnw, ES5162dnw only or ES5162LP MFP with optional wireless module)

Not connected to a wireless access point.

• Check that the wireless access point power switch is turned on.

• Check the wireless access point settings, and then perform the manual settings or automatic settings.

• Restart the wireless LAN function.

• On the touch panel, press [Device Settings], select [Admin Setup] > [Network Menu] > [Network Setup] > [Wireless (Infrastructure) Setting], and then select [Wireless reconnection].

Connecting to a Wireless LAN (MB562dnw, ES5162dnw only or ES5162LP MFP with optional wireless module)