E-mail/Internet fax/FaxServer Error Code

Error Code

Meaning and Solution

1

Connection failed. Check the "SMTP Server" setting.

2

Connection failed. Check the "SMTP Server Port" setting.

3

Authentication failed. "SMTP Auth" is not supported.

4

Authentication failed. Logging into "SMTP Auth" failed. Check the login name of the mail server and the password.

5

Authentication failed. Check the "POP Server" setting.

6

Authentication failed. Check the "POP Server Port" setting.

7

Authentication failed. Logging into "POP" failed. Check the login name of the POP server and the password.

8

SMTP transmission error. Check the network status of cable connection, status, and server status.

9

POP transmission error. Check the network status of cable connection, status, and server status.

11

SMTP transmission error. Transmission data is too large. Check the mailbox assignment of the SMTP server.

12

SMTP transmission error. After waiting, try it again.

13

SMTP transmission error. Contact your network administrator.

15

Receiving e-mail was cancelled. Cancelled from the SMTP client or the POP server.

16

Receiving e-mail was cancelled from users.

19

Receiving e-mail was cancelled from users. MIME error. E-mail formats or e-mail attachment files used are not supported.

20

Receiving e-mail was cancelled. MIME is not supported. E-mail formats or e-mail attachment files used are not supported.

22

Receiving e-mail was cancelled. E-mail attachment file size exceeds the limit (8 MByte). You cannot print large size files.

24

Receiving e-mail was cancelled. Contact your network administrator.