Your product can be updated with the latest firmware using the firmware update tool.

Before carrying out an update

  • The availability of firmware update program may vary by your product.
  • To update your firmware, check the administrator password for your product.
  • Your PC, tablet or mobile must be connected to the Internet.

Firmware update

The firmware update tool can be downloaded via the following link.

Firmware Update External link


  • Please refrain from printing and copying while update the update takes place.
  • If using a laptop or PC, please ensure the AC power cable is plugged.
  • Please close all software applications excluding the firmware update tool.
  • When Updating a multifunction printer, please unplug the telephone line.
  • Please do not unplug the AC cable during the update.

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