New facility improves service to customers and channel partners throughout the region
OKI Data Americas
– the world-class printing technology leader –celebrated the opening of its new technology solutions center today in Irving, Texas.
The new technology solutions center, located at 8505 Freeport Parkway, is part of a larger marketing and administrative office space that exceeds 15,000 square feet. The facility will provide improved service to both OKI’s customers and channel partners throughout the central region of the United States and Latin America.
Attendees walked through printer and workflow demonstrations, attended guided technology overviews, and participated in discussions with the OKI Data leadership team on OKI’s innovative production, wide format and office printing solutions.
The new technology solutions center showcases a variety of OKI printing systems, including printing solutions that address the needs of the graphic arts, production and specialty signage businesses and those that are designed to improve office automation and workflow.
“We are proud to introduce this new facility to our customers and to the Irving area. It now enables OKI representatives to highlight our extensive product portfolio to visitors,” said Sergio Horikawa, Deputy President of OKI Data Americas. “In the long term, the new facility will provide a collaborative setting to demonstrate OKI’s ever-evolving printing solutions and value-added services.”
The company said that the central location and the area’s continued growth during the past few years helped spur the decision to open an office in Irving.
“It’s an exciting time for OKI Data as the Dallas-Fort Worth region is experiencing strong growth,” said Dan Murphy, Senior Vice President of Marketing of OKI Data Americas. "We are confident that investing in this new workspace will provide us with all resources necessary for us to expand our North American presence and our product lines." The opening of the new office will create 100 jobs, including executive, marketing, sales and administrative positions.
OKI products are built on parent company OKI Data Corporation’s history of leadership and innovation. Most of OKI’s color printing solutions feature Single Pass Color™ as well as proprietary digital LED and HD Color technologies. These technologies allow OKI to manufacture products that require fewer moving parts than the traditional laser printer.
OKI Data is committed to providing exceptional customer support for its full product offering. Technical support for its office and production related products is provided live¹, toll-free 24 hours a day, seven days a week, 365 days a year, with agents based in North America. The OKI Data live chat feature is available to customers within the US and Canada seeking online support on weekdays during normal business hours within the Eastern time zone. In addition, support for OKI Data’s wide-format printers is provided within the U.S. and Canada by a network of authorized distributors; support and training for authorized distributors is available during normal business hours within the Pacific time zone.