Toner Comes Off When Printed Paper is Rubbed

Cause

Solution

Reference

The settings of the media type and weight are incorrect.

On the touch panel, press [Device Settings], select [Paper Setup] > the paper tray you are using, and then select the proper values for [Media Weight]. Or, select a thicker value for [Media Weight].

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Recycled paper is used.

On the touch panel, press [Device Settings], select [Paper Setup] > the paper tray you are using, and then select a thicker value for [Media Weight].

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