Wireless LAN Connection Problems (If Wireless LAN Module is Fitted) (Scan)

  • Common to Windows and Mac OS X

Cause

Solution

Reference

The network connection setting is incorrect.

This machine cannot connect to a wired LAN and wireless LAN at the same time. To connect to a wired network, set the network connection to wired. To connect to a wireless network, set the network connection to wireless.

Connecting to a Wireless LAN (MB562dnw, ES5162dnw only or ES5162LP MFP with optional wireless module)

Not connected to a wireless access point.

  • Check that the wireless access point power is switched on.

  • Check the wireless access point settings, and then try the manual settings or automatic settings.

  • Restart the wireless LAN function.

  • On the touch panel, press [Device Settings], select [Admin Setup] > [Network Menu] > [Network Setup] > [Wireless (Infrastructure) Setting], and then select [Wireless reconnection].

  • Install this machine in a place with a good view and near a wireless access point. (We suggest that the distance between the machine and the access point be 30 m or less.)

    If there is metal, aluminum sash, or a reinforced concrete wall between the machine and wireless access points, connections may be harder to be established.

    Do not place any electric appliances that emit weak radio waves (such as microwaves or digital cordless telephones) close to the machine.

Connecting to a Wireless LAN (MB562dnw, ES5162dnw only or ES5162LP MFP with optional wireless module)

  • For Windows

Cause

Solution

Reference

The IP address is incorrect.

  • Check that the same IP address is set for the machine and the machine's port setting on the computer.

  • Check that the IP address is not duplicated by another device.

  • Check that the correct IP address, subnet mask, and gateway address are set.

  • If using OKI LPR Utility, check the IP address setting with OKI LPR Utility.

Easy Setup

OKI LPR Utility