Other Problems (Fax)

  • The received fax is not printed on the appropriate paper.

Point to check

Solution

Reference

Did you specify any paper type in a tray other than [Plain] or [Recycled] in [Media Type]?

Specify [Plain] or [Recycled] in [Media Type] for the paper type in the tray.

Setting a Print Method for When a Received Image Exceeds Paper Size

  • Junk faxes are received.

Point to check

Solution

Reference

Is [Block Junk Fax] set to [OFF]?

On the touch panel, press [Device Settings] > [AdminSetup] > [Fax Setup] > [Other Settings] > [Block Junk Fax] > Set [Setting] to [Mode1].

Block Junk Fax

  • Unable to Edit/Delete a Fax Number in the Phone Book

Point to check

Solution

Reference

Is the fax number assigned to job macro?

Delete the job macro.

JOB MACRO

Is the fax number assigned to auto delivery setting?

Change the auto delivery setting so that it doesn't use the fax number.

Forwarding Received Document Data to an E-mail Destination or Shared Folder (Auto Delivery)

Is the fax number assigned to reserved fax transmission?

Cancel the reserved fax transmission. Or wait for the transmission to complete.

Cancelling a Fax Transmission