Free 3 Year Warranty
All OKI colour and mono printers, multifunction printers and dot matrix printers EXCLUDING those listed below, are eligible for the free 3 year on-site warranty.
The following products are eligible for the free 3 year return to base warranty: C321, MC342dn, MC342dnw, ML1120eco and ML1190eco.
*Please note the following exceptions and conditions:
- Executive Series (ES) products and the Pro9431, Pro9541 and Pro9542 are NOT eligible for the 3 year warranty. Please contact your Executive Series or Pro Series supplier for further information.
- MX Line Printers are only eligible for a 1 year on-site warranty.
Please note that the free 3 year warranty only applies if the product has been registered online within 30 days of purchase. Without registration, the standard 1 year warranty period applies. The warranty extension becomes invalid if non-OKI Original consumables are being used such as compatible or counterfeit.
Should you experience a problem with your OKI product, simply contact our Customer Support ensuring that you have the model and serial number of the printer to hand. If we cannot resolve the problem over the phone, we will either arrange for a service engineer to make an on-site visit to you to resolve the problem or arrange for the product to be returned to us.