Troubleshooting

It takes a long time to start copying.

Point to check	Solution	Reference
Is [Warming Up] or [Preparing] displayed on the display screen on the operator panel?	The machine is preparing. Wait until the copy is started.	-

Point to check

Solution

Reference

Is [Warming Up] or [Preparing] displayed on the display screen on the operator panel?

The machine is preparing.

Wait until the copy is started.

A copy job is cancelled.

Point to check	Solution	Reference
Has any error occurred?	A copy job is cancelled when a specific error occurs while copying. Clear the error, and then start copying again.	Error Message List
Is there paper in the MP tray?	When copying using paper from the MP tray, check whether enough paper is loaded in the MP tray before starting copying. On the touch panel, press [Device Settings], select [Paper Setup] > [Select Tray] > [Copy] > [MP Tray], and then check that [ON] or [ON(Prior)] is selected.	-

Point to check

Solution

Reference

Has any error occurred?

A copy job is cancelled when a specific error occurs while copying.

Clear the error, and then start copying again.

Error Message List

Is there paper in the MP tray?

When copying using paper from the MP tray, check whether enough paper is loaded in the MP tray before starting copying.

On the touch panel, press [Device Settings], select [Paper Setup] > [Select Tray] > [Copy] > [MP Tray], and then check that [ON] or [ON(Prior)] is selected.

Other Problems (Copy)