Unable to Receive a Fax
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Symptom |
Point to check |
Solution |
Reference |
|---|---|---|---|
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Unable to receive a fax. |
Did you specify the appropriate reception mode? |
Check the reception mode. |
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Is there paper in the tray? |
Load the paper. |
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Is there a paper jam? |
Check an error message, and then remove any jammed paper. |
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Is a telephone cable connected to the machine and telephone line correctly? |
Connect the telephone cable correctly. |
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Is memory full? |
Check the reserved transmission. Check whether paper jams or paper runs out. |
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Print the documents received with the confidential transmission. Delete the documents stored in the bulletin board box. Delete the documents stored in the Secure Receive. |
Printing a Document That is Received in the Confidential Box of This Machine |
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Unable to receive a fax manually. |
Did you put the handset down before pressing the |
Press the |
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Fcode polling reception is not available. |
Did the sender store a polling document in a bulletin box? |
Ask the sender to store the polling document. |
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(START) button?