Update the printer firmware (device control program) to the latest version.
A computer connected to the Internet is required.
For Windows users, use Monitoring Tool.
For Mac OS, visit the web site.
For Windows
The flow of updating firmware
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In order to update the firmware, install [Monitoring Tool] to the computer.
If you select [Recommended Install] when installing the printer driver, Monitoring Tool is automatically installed.
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Register the printer to [Monitoring Tool].
Only C824, and C844 can be registered.
Now the firmware is ready to update.
When a printer with updatable firmware is detected, [Monitoring Tool] is displayed on the computer. Update the firmware.
Register the printer to the Monitoring Tool
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Select [Start] > [Okidata] > [Monitoring Tool].
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Select [Register printer] from the [Setup] menu.
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Registrable printers are displayed on the [Register printer] screen.
Check the printers that you want to register and click [Register].
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Enter the administrator password of the printer on the [Administrator password authentication] screen, click [OK].
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Make sure that the checked printer is displayed on the [Monitoring Tool] screen, and finish [Monitoring Tool].
Updating the Firmware
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[Monitoring Tool] checks the printer condition regularly, and displays the following screens.
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If there are printers with updatable firmware, [Update recommended] is displayed in the [Update] field. Mark the checkbox of the device, and click [Update firmware].
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Enter the administrator password of the printer on the [Administrator password authentication] screen, click [OK].
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The latest firmware is downloaded from the web site and the firmware of the printer is updated.
Note
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Please do not turn the power of the printer off while the firmware is being updated.
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When [Succeed] is displayed, updating firmware is finished.
Note
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When [Update error] is displayed, wait a while and then repeat the steps above.
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Quit [Monitoring Tool].