Color of the printed image is not what you expect

Cause

Solution

Reference

The toner is low.

If "Toner Low" or "Toner Empty. Replace with new Toner Cartridge." appears, replace the toner cartridge.

Replacing the Toner Cartridges

The setting of [Black Finish] is not suitable for the application.

On the printer driver, select [Composite Black (CMYK)] of [True Black (K)] for [Black Finish].

Changing Black Finish

The color adjustment has been modified.

Do color matching from the printer driver.

Using Color Matching on Printer Driver

The color balance is out of adjustment.

On the touch panel, press [Device Settings] > [Admin Setup] > [Print Setup] > [Color Setup], and adjust density or color balance.

Correcting Density Manually

Adjusting Color Balance (Density)

Color registration is out of alignment.

Open and close the output tray. Or, on the touch panel, press [Device Settings] > [Admin Setup] > [Print Setup] > [Color Setup], and then [Adjust Registration].

Print Setup