Black or White Dots Appear

Cause

Solution

Reference

The paper is unsuitable.

Use recommended paper.

Loading Paper

If the intervals of lines or spots are approximately 94 mm (3.7 inches), the green tube of the image drum is damaged or dirty.

Lightly wipe the image drum with a soft tissue paper.

Replace the image drum if it is damaged.

Replacing the Image Drum

The document glass or document holding pad is dirty.

Clean the document glass and document holding pad.

Cleaning the Document Glass