
Cause |
Solution |
Reference |
---|---|---|
The toner is low. |
If "Toner Low" or "Toner Empty. Replace with new Toner Cartridge." appears, replace the toner cartridge. |
|
The paper is damp. |
Use paper stored under proper temperature and humidity conditions. |
|
The paper is unsuitable. |
Use recommended paper. |
|
The settings of the media weight is incorrect. |
On the touch panel, press [Device Settings], select [Paper Setup] > the paper tray you are using, and then select the proper value for [Media Weight]. Or, select a thicker values for [Media Weight]. |
|
Recycled paper is used. |
On the touch panel, press [Device Settings], and then select [Paper Setup] > the paper tray you are using, and then select the thicker value for [Media Weight]. |