If the Error Code is "390"

  1. If documents are set in the ADF or on the document glass, remove them.

  2. If paper is loaded on the MP tray, remove the paper.

  3. Hold the handle (B) and open the scanner unit (a) completely.

  4. Press the button (A) and open the output tray (b) completely.

    Burns may result.

    The fuser unit is extremely hot. Do not touch it.

  5. Remove the four image drums from the machine and place the image drums on a flat surface.

    Note

    While removing consumables, be careful not to hit them to the LED head.

  6. Cover the removed image drums with paper so that the image drums are not exposed to light.

  7. Open the transparent cover (c) inside the machine, remove the jammed paper slowly by pulling the edge of paper.

  8. Put all four image drums back into the machine.

    Note

    While setting consumables, be careful not to hit them to the LED head.

  9. Close the output tray (b) slowly and push the center of the output tray for confirmation.

  10. When loading paper on the MP tray, load the paper with the print side face up.

  11. Hold the handle (B) to close the scanner unit (a).

    Note

    Do not close the scanner unit vigorously. It may cause the document feed roller of ADF to fall and get in the way of loading documents.

    If the document feed roller of ADF has fallen, open and close the ADF cover.