About Restrictions on Each OS

Windows 10/Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012/Windows 7/Windows Vista/Windows Server 2008 R2/Windows Server 2008
Windows Server 2003 Service Pack 1

This chapter describes about the restrictions for the printer drivers or utilities.

Windows 10/Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012/Windows 7/Windows Vista/Windows Server 2008 R2/Windows Server 2008

Item	Symptom	Cause/solution
Printer driver	[Help] is not displayed.	The Help function is not supported.
Printer driver	The [User Account Control] dialog box is displayed.	When you start an installer or utility, the [User Account Control] dialog box may be displayed. Click [Yes] or [Continue] to run the installer or utility as the administrator. If you click [No] or [Cancel], the installer or utility does not start.
Network Extension	[Help] is not displayed.	The Help function is not supported.
	The [User Account Control] dialog box is displayed.	When you start an installer or utility, the [User Account Control] dialog may be displayed. Click [Yes] or [Continue] to run the installer or utility as the administrator. If you click [No], the installer or utility does not start.
	The [Program Capability Assistant] dialog box is displayed.	If the [Program Capability Assistant] dialog box is displayed after installation (including if you stop installation before it is complete), be sure to click [This program installed].
Color Correct Utility	The [User Account Control] dialog box is displayed.	When you start an installer or utility, the [User Account Control] dialog may be displayed. Click [Yes] or [Continue] to run the installer or utility as the administrator. If you click [No], the installer or utility does not start.
Color Correct Utility	The [Program Capability Assistant] dialog box is displayed.	If the [Program Capability Assistant] dialog box is displayed after installation (including if you stop installation before it is complete), be sure to click [This program installed correctly].
ColorSwatchUtility	The [User Account Control] dialog box is displayed.	When you start an installer or utility, the [User Account Control] dialog may be displayed. Click [Yes] or [Continue] to run the installer or utility as the administrator. If you click [No], the installer or utility does not start.
ColorSwatchUtility	The [Program Capability Assistant] dialog box is displayed.	If the [Program Capability Assistant] dialog box is displayed after installation (including if you stop installation before it is complete), be sure to click [This program installed correctly].
PS Gamma Adjuster	The [User Account Control] dialog box is displayed.	When you start an installer or utility, the [User Account Control] dialog may be displayed. Click [Yes] or [Continue] to run the installer or utility as the administrator. If you click [No], the installer or utility does not start.
PS Gamma Adjuster	The [Program Capability Assistant] dialog box is displayed.	If the [Program Capability Assistant] dialog box is displayed after installation (including if you stop installation before it is complete), be sure to click [This program installed correctly].
ActKey	The [User Account Control] dialog box is displayed.	When you start an installer or utility, the [User Account Control] dialog may be displayed. Click [Yes] or [Continue] to run the installer or utility as the administrator. If you click [No], the installer or utility does not start.
Configuration Tool	The [User Account Control] dialog box is displayed.	When you start an installer or utility, the [User Account Control] dialog may be displayed. Click [Yes] or [Continue] to run the installer or utility as the administrator. If you click [No], the installer or utility does not start.

Windows Server 2003 Service Pack 1

Notes for Windows Firewall

On Windows Server 2003 Service Pack 1, the Windows firewall function is enhanced. The following restrictions may apply to printer drivers and utilities.

Item	Symptom	Cause/solution
Printer driver	Unable to print a file when using this machine as a shared printer on a network.	On the server, click [start], and then select [Control Panel] > [Windows Firewall]. Select the [Exceptions] tab, select the [File and Printer Sharing] check box, and then click [OK].
OKI LPR Utility	Unable to find a printer.	If the [Don't allow exceptions] check box is selected on the [General] tab of the Windows firewall, you cannot search for a printer in a segment that is connected to another router. Only printers within the same segment as the printer are the search target. If you cannot find a printer, specify the IP address of the printer on the [Add Printer] or [Confirm Connections] screen.

Item

Symptom

Cause/solution

Printer driver

Unable to print a file when using this machine as a shared printer on a network.

On the server, click [start], and then select [Control Panel] > [Windows Firewall].

Select the [Exceptions] tab, select the [File and Printer Sharing] check box, and then click [OK].

OKI LPR Utility

Unable to find a printer.

If the [Don't allow exceptions] check box is selected on the [General] tab of the Windows firewall, you cannot search for a printer in a segment that is connected to another router. Only printers within the same segment as the printer are the search target.

If you cannot find a printer, specify the IP address of the printer on the [Add Printer] or [Confirm Connections] screen.