If the Error Code is "370", "371", "373"

A paper jam has occurred around the duplex unit.

  1. Take out the duplex unit (E) by pulling it obliquely upward while holding the center recess on the back of the machine.

  2. Check for jammed paper inside the machine. If jammed paper remains, remove it.

  3. Check for jammed paper in the duplex unit. If jammed paper remains, pull it out gently. Check the back side of the duplex unit and remove jammed paper gently if it remains.

  4. Open the upper duplex unit cover (1) and check for jammed paper. If jammed paper remains, pull it out gently and close the cover.

  5. Replace the duplex unit (E) into the machine.

    Task is complete.