Network Connection Problems (Scan)

  • Common to Windows and Mac OS X

Cause

Solution

Reference

Using a cross cable.

Use a straight cable.

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The machine was turned on before a cable was connected.

Connect cables before turning the machine on.

Connecting a LAN Cable

There is a problem with the compatibility with the hub.

On the touch panel, press [Device Settings], select [Admin Setup] > [Network Menu] > [Network Setup] > [Network Setting] > [HUB Link Setting], and then change the setting.

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The network connection setting is incorrect.

This machine cannot connect to a wired LAN and wireless LAN at the same time. To connect to a wired network, set the network connection to wired. To connect to a wireless network, set thenetwork connection to wireless.

Connecting a LAN Cable

Connecting to a Wireless LAN (MB562dnw, ES5162dnw only or ES5162LP MFP with optional wireless module)

  • For Windows

Cause

Solution

Reference

The IP address is incorrect.

  • Check that the same IP address is set for the machine and the machine's port setting on the computer.

  • Check that the IP address is not duplicated by another device.

  • Check that the correct IP address, subnet mask, and gateway address are set.

  • If using OKI LPR Utility, check the IP address setting with OKI LPR Utility.

Easy Setup

OKI LPR Utility