The Grand Hotel lies in the leafy, seaside suburb of Malahide in north county Dublin and is one of the county’s most famous establishments. The Grand Hotel wanted to reduce its increasing print bill, refresh its existing range of aging multi vendor, multi contract printers and increase device reliability for critical functions such as front desk and reception operations – all under one contract. Like many other businesses, the Grand Hotel had numerous printers from different manufacturers that all operated under diverse contracts. It required a more streamlined set of printers that cost less, were more efficient and could all be operated under one service level agreement. The hotel was introduced to the idea of Managed Print Services (MPS) through OKI IT partner Netspeed. Adopting MPS has reduced the Grand Hotel’s printing costs by 30 per cent and introduced several efficiencies.
“The end result of the whole process is lower running costs and reduced management time on the devices, in addition to improved uptime and service level agreements over our previous devices.” Ernie Brenner, chief financial officer, Grand Hotel
Download the full case study to read more about the successful implementation of a Managed Print Solution for the Grand Hotel.