Unable to Receive a Fax

Did you specify the appropriate reception mode?

Check the reception mode.

Setting the Reception Mode

Is there paper in the tray?

Load the paper.

Loading Paper

Is there a paper jam?

Check an error message, and then remove any jammed paper.

If Paper Jams Occur

Is a telephone cable connected to the machine and telephone line correctly?

Connect the telephone cable correctly.

Connecting a Telephone Line

Is memory full?

Check the reserved transmission.

Check whether paper jams or paper runs out.

Cancelling a Fax Transmission

If Paper Jams Occur

Print the documents received with the confidential transmission.

Delete the documents stored in the bulletin board box.

Delete the documents stored in the Secure Receive.

Printing a Document That is Received in the Confidential Box of This Machine

Setting Secure Reception

Did you put the handset down before pressing the (START) button?

Press the (START) button first.

Setting the Reception Mode

Did the sender store a polling document in a bulletin box?

Ask the sender to store the polling document.

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