<Notice of Information>
NEC and Oki Jointly Launch
CRM/Call Center Solution Seminar in China

The importance of the Chinese market increased with China's entry into the World Trade Organization (WTO). Japanese companies that have manufacturing operations in China are enhancing their sales and marketing activities by introducing systems for market cultivation and customer management.

"More and more enterprises in China are taking a closer look at CRM and call center solutions to improve their organizational productivity," stated Yuichiro Aoki, President of NEC Systems Integration (China) Co., Ltd. "In order to address these customer needs, NEC and Oki are combining their cumulated experiences to help customers quickly deploy and support the most advanced and reliable solutions on the market today."

"We believe the comprehensive solution provided by the collaboration between NEC and Oki will help those companies which intend to differentiate their services to customers in China," said Masashi Tsuboi, President of the Multimedia Messaging Company at Oki Electric. "We would like them to know that our advanced CRM/call center system enables them to contact customers directly and to manage their customers' information effectively."

NEC and Oki have decided to accelerate the deployment of their comprehensive solutions for CRM and call center systems in China. This involves various businesses from system construction and operation, to the hiring and training of operators, as well as system support. NEC has vast experiences with system integration in China, while Oki leads the Japanese call center market with its CTstage® product, the de facto standard of computer telephony integration (CTI) and IP communication systems. By combining both companies' technologies and system construction know-how, the two companies can provide corporate customers with full-fledged call centers at minimum cost and in a substantially shortened time frame.

The first tangible step toward will be the jointly held seminars by their local companies aimed at Japanese companies, planning to introduce CRM and call center systems. At the seminars, they will explain to potential customers how to operate a support and sales organization, share with them the know-how needed to operate a call center in China, and conduct a demonstration of CTstage system.

In April 2003, Oki introduced their CTstage 4i to Chinese and Japanese companies operating in China, and Oki has also strengthened its partnership with NEC Systems Integration (China) Co., Ltd., a local company of NEC.

Seminar Details:

About CTstage 4i:

• Office communications system, which improves the efficiency of office knowledge workers by IP-PBX and unified message functions,
• Customer contact center, which is compatible with various size multi-channel contact centers that are based upon UnPBX and softswitch architectures; and
• Carriers'/providers' value added service, which enables carriers to provide various services including voice portal and IP Centrex.

• CTstage is a registered trademark of Oki Electric Industry Co., Ltd. in Japan, the US and China.
• Other names of companies and products are trademarks or registered trademarks of the respective companies.

About Oki Electric Industry Co., Ltd.
Founded more than a century ago in 1881, Oki Electric Industry Co., Ltd. is Japan's first telecommunications manufacturer, with its headquarter in Tokyo, Japan. With the corporate vision, "Oki, Network Solutions for a Global Society," Oki Electric provides top-quality products, technologies and solutions to its customers through its telecommunications systems, information systems and electronic devices segments. All three segments are integrated into one effective organization that functions as a collective force to create exciting new products and technologies, including information and telecom converged solutions. Through its business activities, Oki Electric satisfies a spectrum of customer needs in various markets.