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High-quality voice processiong software library eSound

ProductseSound™ engine for Server

Host media processing software with high quality and a high ROI

Supports the product development and business of companies working to improve and reduce the cost of call center systems and IVR.

Following the widespread of high-speed IP networks, there is a growing need for call center systems and IVR with IP-based flexibility and superior scalability. Improvement of general server performance now allows terminal processing of telephone lines and fax send/receive processing that were realized using special hardware to be provided using software for lowering the cost and increasing the capacity of systems.

With such background, OKI provides IP-compatible host media processing software "eSound Engine for Server" to support the product development and business of customers shifting to software and IP-based products for call center systems and IVR.

This "eSound Engine for Server" is incorporated in Fujitsu Ltd.'s "VoiceSpirit for IP" to provide the function to process voice and to send/ receive faxes.

Example of applications using eSound Engine for Server

“eSound Engine for Server" can be applied to the following systems:

  • Call center systems
  • IVR
  • Fax servers
  • Communication recording devices
  • Multipoint control units (MCUs) for conference calls
  • Unified messaging systems
  • Voice mail servers

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Example of system configuration using "eSound Engine for Server"

Example of system configuration using "eSound Engine for Server" is shown below.

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