CTstage 5i
Featuring superb functionality and performance,
OKI's CTstage 5i offers a user-friendly system for easy and safe operation.
The “CTstage 5i” is a contact center system that keeps on evolving
A contact center plays an essential role in connecting customers to the company. “Contributing to the enrichment of customer satisfaction”, “increasing sales” and “sharing customer opinions,” the features required of a contact center are becoming more and more sophisticated and complex. To meet such needs, an efficient operations system to enable both quality improvement and cost reduction is essential for a contact center.
Resulting from an abundant experience accumulated by us in the development of contact center systems, the CTstage has been widely acclaimed in the market. The latest system, the CTstage 5i has evolved into a new system that features ease of introduction, high durability and impressive expandability while continuing to offer the proven features of flexibility and easy operation of previous models. CTstage 5i is a most appropriate choice for the processes involved in establishing a contact center such as for systems introductions, operations, extensions and convergence with other systems. Moreover, its contribution is greatly appreciated by all involved in the contact center business; customers, operators and system engineers. CTstage 5i comfortably converges CTI and IP technologies at contact centers. It is the superior contact center system; safe, easy to use and enabling user-friendly operation.
