Corporate responsibilities for constant supply of products have drawn more attention in the wake of the Great East Japan Earthquake on March 11 of 2011 and Thailand floods in October of the same year.

The Great East Japan Earthquake forced OKI Data to partly cut off production at its Fukushima site. As a result of immediate recovery efforts by employees, the site was able to resume full production on April 11. This incident made us rethink the importance of our responsibilities for constant supply of our products. But it was not long before, however, serious floods hit Thailand in October. OKI Data Manufacturing (Thailand) (hereafter called ODMT) was forced to close up operation for about three months from October 6 since floodwater had inundated its production facilities.

In response to this disaster, OKI Data, the group company overseeing all printer-related operations, immediately set up a task force in Japan. The company then networked all relevant sites inside and out side Japan via a video teleconference system, checked on what was happening in Thailand, gave prompt instructions, drew up a plan for alternate production, and started putting the plan into practice on October 10. In order to effectively implement the plan, the company got the cooperation of its business partners, opened new lines for alternate production at other sites, and secured materials and equipment for them. At the same time, many Thai skilled workers from ODMT were dispatched to such alternate production sites. Each employee involved in this plan worked very hard to produce and supply products under the slogan "Customers across the world are waiting for our products! It's time to show our real strength." Meanwhile, ODMT started making arrangements for the withdrawal of damaged equipment and the installation of new equipment soon after the flooding. Furthermore, once the floodwater receded, all employees at ODMT worked hard cleaning the site and preparing for the resumption of production. Thanks to all these efforts, ODMT resumed production partly on January 4, 2012. It resumed full production on March 1 ahead of schedule.

In its recovery efforts, ODMT strengthen measures against flooding, and redesigned the layout of production lines for more prompt recovery from future flooding. The OKI Group will further promote its BCP by enhancing its global backup system.