CSR in the OKI Group Improvement of Customer Satisfaction
Education on and Awareness-Raising Activities for Quality
Improvement of Quality Education
Seminar on quality
OKI has given education programs on quality for different types of employees at different levels such as new recruits, novice members of functional departments, and mid-level engineers. We have also offered various elective education programs from among which each employee can choose the most appropriate program for his or her need.
Our recent education programs have put great importance on "usefulness on a practical level." In fiscal 2010, we started a new course on "design of experiments (orthogonal experiments)" as a program common to all mid-level engineers across the company. This uniquely practical course features lectures focusing on the past applications at OKI, and seminars using an original data analysis support tool that enables students to concentrate on the process of each experiment without being bothered with calculation. We will follow the practical effect of the course and continue to improve its quality. The course on statistics and reliability established last fiscal year is now available also to engineers of group companies.
