CSR in the OKI Group Improvement of Customer Satisfaction
The OKI Group is dedicated to the development and supply of products and services that will ensure continued customer satisfaction, with proper emphasis on safety and ease of use.
| Focal Points for Fiscal 2008 |
Main Achievements in Fiscal 2008 |
Focal Points for Fiscal 2009 |
- Facilitation of information sharing within the group for preventing product accidents
- Review quality education based on changes in demand
- Expansion of the application range of
universal design technique
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- Shared information on minor product accidents and precautions about the use of particular materials/components throughout the group
- Enhanced education on product safety, safety-related laws and regulations, statistics and reliability
- Developed systems to support challenged teleworkers
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- Continuation of the improvement of education on quality (focusing on educational programs for mid-level engineers)
- Expansion of the application range of universal design technique
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